FAQ
How Much Does Shipping Cost?
Shipping is FREE on select orders. You can optionally choose to pay more for faster shipping and order priority however.
How Does Shipping Work?
We offer worldwide shipping to most popular destinations.
How Long Does Shipping Take?
We process orders within 2-4 business days and then aim to ship all orders in 7-14 business days.
How Can I Track My Order?
Once your order is shipped, you'll automatically receive your tracking number via email, with a link.
You can also use your tracking number on our "Track Your Order" page on our website.
Help I Didn't Receive My Order
Please refer above for tracking your order first to see where it is before opening a support ticket with us or before doing a chargeback or claim.
Sometimes orders can be slower due to multiple reasons such as location, holidays, courriers etc.
What is Your Refunds & Returns Policy?
We accept product returns within 14 days of ordering. We only cover refunds and returns for damaged items on receival. For defective items, please contact our customer service for help.
What Payment Methods Do You Accept?
We accept all popular payment methods including major credit cards & debit cards, PayPal, and other digital payment options like Apple Pay, Google Pay, Shop Pay and more.