Refund Policy

We have a 30 Day returns policy, meaning you have 30 days after the order is placed to request a return if your order is eligible, please read below regarding this.

To be eligible for a return, your order must be in the same condition that it was received it, meaning unused or unworn if it is a clothing item and within its original packaging. You will also need reference to your customer order number and date of purchase.

We do not issue refunds or returns on clothing items related to any sizing issues or buyer regret (such as buying to try on, or the customer changing their mind if they don't like how the item looks on their figure).

Orders can be requested to be cancelled within 1 hour of being placed if they are not yet processed.

We do not issue refunds or returns due to power adapters or cables, although we can provide recommendations on finding the right converter plugs or adapters for electronic devices.

We accept returns for damages products. If your item arrives damaged, please contact us. Please note there is a charge for the return process, we do not cover this.

Contact us immediately if the item is damaged or defective or the wrong item was received upon purchase.

We do not accept returns on personalized items or worn/opened clothing.

Please contact us via our website in order to request a return process if you believe you're eligible.

If your return is accepted, information will be provided on how to do this.

Please read our refunds and returns policy and shipping policy before ordering, and contact us before raising any disputes or chargebacks related to your order.

Refunds are processed within 10 business days to the original payment method you used on the order.

By ordering, you agree to our terms.